Welcome to Online Homework Market

Directions: Students will watch a Customer Service video and…

 

Directions: Students will watch a Customer Service video and  then answer questions:

Questions:

1) Professionalism – How could Lee have been more helpful to the customer, Karen Tom?

2) Communication – What did the supervisor, Christine, do to calm the customer?

3) Critical Thinking – What might SunTel do company-wide to create a better customer service experience?

Looking for a Similar Assignment? Get Expert Help at an Amazing Discount!